Contact support

Contact us if you have a question about our services, need help with an order or would like to share feedback. We normally reply within a few business days.

Support email contact@serenechart.com

How to help us help you faster

Please include the following when you get in touch:

  • What your matter concerns
  • Any dates or details relevant to the matter
  • How you would prefer us to get back to you

Frequently asked questions

What does it cost to contact support?

Nothing beyond your ordinary charges for email.

How is my personal data handled when I contact support?

See our privacy policy for information on how we handle the data you provide to us.

Who is behind Serene Stars AB?

Serene Stars AB, reg. no. 559536-8472, registered office in Ängelholm, Sweden. Our postal address is in the footer of this page.

Complaints and feedback

If you have a complaint, contact us using the details above. Describe the matter in as much detail as you can and we will get back to you.